If you encounter any issues while managing your store, Jirle offers several support options to assist you quickly and effectively:
Ways to Get Help:
Visit the Help Center
Our Help Center offers articles, FAQs, and step-by-step guides on common seller topics like orders, shipping, payments, and account management.Submit a Support Request
If you can't find the answer you need, submit a support ticket through the Help Center. Our Seller Support Team will respond as soon as possible.Email Support
For more detailed questions or complex issues, you can also reach out to our support team via email.Seller Resources
Check out seller guides, tips, and best practices inside your Seller Dashboard to learn how to grow and optimize your store.
Best Practices:
Provide as much detail as possible when submitting a ticket (order numbers, screenshots, issue description) for faster support.
Check your inbox and spam folder for replies from the Jirle Support Team.