How can we help?

How does shipping work for sellers on Jirle?

Shipping your products efficiently is an important part of delivering a great experience for your customers. Here’s how shipping works when you sell on Jirle:

Shipping Process for Sellers:

  1. Seller-Managed Shipping
    As a seller, you are responsible for packaging and shipping your products directly to your customers.

  2. Set Your Shipping Options
    When you list a product, you can choose to:

    • Offer free shipping (and include shipping costs in your item price)

    • Set a separate shipping fee for buyers to pay

  3. Shipping Methods
    You can choose any reliable carrier (e.g., UPS, FedEx, Canada Post, USPS) based on your location and the buyer’s delivery address.

  4. Order Fulfillment Time
    Sellers are expected to ship orders within the timeframe specified in their product listing. Fast shipping increases buyer satisfaction!

  5. Providing Tracking Information
    Once the item is shipped, you should upload the tracking number in your Seller Dashboard to keep buyers informed and build trust.

  6. Shipping Internationally (Optional)
    You can choose to ship internationally if you are willing and able. Be sure to clearly specify your shipping zones and fees.


Important Tips:

  • Always pack items securely to prevent damage during transit.

  • Communicate clearly with your buyers if there are any shipping delays.

  • Use tracking numbers whenever possible for transparency and protection.