Return Policy

At Jirle, we strive to make returns clear and hassle-free. If you’re not completely satisfied with your purchase, here’s what you need to know:

Return Eligibility

We accept returns for orders shipped to:

• Canada

• United States

Eligible items include:

• Defective products

• Non-defective items in new, unused condition

All returns must include original packaging, tags, and accessories.

Return Window

You must request a return within 30 days of the delivery date. Late requests may not be approved.

Return Method & Costs

• Return Method: By mail only

• Shipping Label: Customers are responsible for return shipping costs

• Restocking Fees: No restocking fees

• Refund Timeline: Refunds are processed within 5 business days after we receive and inspect the item

Items Not Eligible for Return

• Items marked final sale

• Used or worn products

• Returns missing original packaging